Testimonials

J. Browne

I recently sold a home in San Francisco, Noe Valley district with Realtor Samantha Hailer. This unique residence has been in our family for a long time and the decision was made to in fact sell it. I researched the top realtors in San Francisco and interviewed six of my selected realtors in one day, based on my research. I interviewed Samantha at the residence at 11 a.m. and the rest throughout the day. Most of the realtors were impressive with professional presentations but Samantha's motivation, career passion, and housing market knowledge exceeded the rest. While interviewing the final realtor at 5:30 p.m., the same day. I received a call from Samantha, requesting me to view a PowerPoint presentation, she had prepared in her office after we met that morning. The presentation was impeccable. After considerable thought to all of the realtors' sales strategies, I hired Samantha the follo…

I recently sold a home in San Francisco, Noe Valley district with Realtor Samantha Hailer. This unique residence has been in our family for a long time and the decision was made to in fact sell it. I researched the top realtors in San Francisco and interviewed six of my selected realtors in one day, based on my research. I interviewed Samantha at the residence at 11 a.m. and the rest throughout the day. Most of the realtors were impressive with professional presentations but Samantha's motivation, career passion, and housing market knowledge exceeded the rest. While interviewing the final realtor at 5:30 p.m., the same day. I received a call from Samantha, requesting me to view a PowerPoint presentation, she had prepared in her office after we met that morning. The presentation was impeccable. After considerable thought to all of the realtors' sales strategies, I hired Samantha the following day with little hesitation, and she immediately got to work. The residence needed a lot of cosmetic work for presentation (paint, minor repairs, deep cleaning, etc.) to potential buyers. I expected I would have to project manage a lot of the work myself, having personal knowledge in the construction field. Through this process, Samantha was remarkable and extremely efficient leaving me with very little -if anything- to do. We discussed an estimated cost for repairs in a realistic fashion and a time frame to complete. To my surprise, Samantha already had all vendors (subcontractors), to perform the work needed, which, she had employed before and had personal knowledge, of their quality work and cost. Samantha was methodically organized and completed this stage of the sale process in record time and under budget. She kept me appraised daily with progress. At no time, was I unable to get in touch with her on critical decisions made, including home inspections and appraisals. I also want to mention the professional photography and aerial photos Samantha oversaw. Unbelievable! Now ready for sale. Discussions ensued regarding the listing price. Once again, her knowledge and keen sense of the market was spot on. It was decided we would list the residence on the market for a full two weeks, which is fairly typical in the SF housing market for open houses etc. In three days, Samantha had a buyer and viable offer along with, two backup buyers/offers. A two-week close non-contingent. Samantha also developed an amazing relationship with the buyers, considering the buyers' desires and needs. Samantha sold this residence within the demanding time frame I set forth, at a price far exceeding the listed price and a record for sales in that area. From start to finish Samantha's Passion for what she does, her motivation, knowledge, professionalism, and enthusiasm cannot be compared. I have had several realtors in the past both selling and buying property. It was an absolute pleasure working with Samantha, to achieve the final result.

L. Manu

Working with Samantha was an absolute dream, and I am thrilled to write this review. We were first-time sellers in SF and were quite worried as many condos in the Sunset area were not selling easily. On top of that, we were moving out of SF so we needed somebody who could help manage while we were remote. From day 1, Samantha brought a level of professionalism that helped us feel at ease that our home was going to be in great hands. 1) Samantha is really prompt and proactive in communications and is organized. She also built this really thorough road map with all of the upcoming milestones and dates so there was total transparency. 2) Super professional digital marketing plan and really strong digital prowess. Samantha built an excellent standalone website for the listing which included additional media pieces such as drone footage, 3D tours, and neighborhood pictures. This helped to add…

Working with Samantha was an absolute dream, and I am thrilled to write this review. We were first-time sellers in SF and were quite worried as many condos in the Sunset area were not selling easily. On top of that, we were moving out of SF so we needed somebody who could help manage while we were remote. From day 1, Samantha brought a level of professionalism that helped us feel at ease that our home was going to be in great hands. 1) Samantha is really prompt and proactive in communications and is organized. She also built this really thorough road map with all of the upcoming milestones and dates so there was total transparency. 2) Super professional digital marketing plan and really strong digital prowess. Samantha built an excellent standalone website for the listing which included additional media pieces such as drone footage, 3D tours, and neighborhood pictures. This helped to add additional color to the official listings which have strict word count limitations. 3) Given that we had already moved out, Samantha coordinated all the fixes and improvements with the vendors by being on-site while the work was done. It all went really smoothly, and we didn't have to worry about it at all.

Brandon I.

We just sold our condo in San Francisco with Samantha, she was simply exceptional! She was a true professional who was detail-oriented, transparent in her communication, and driven to make sure that she delivered the best possible selling experience all done with a great attitude! Before meeting Samantha, we tried to sell our condo with another agency and didn’t have much luck. She knew exactly what to do from the very beginning including what types of touch-ups our condo needed, how to craft a marketing strategy, and much more. Samantha had a solid process and executed the plan perfectly. Throughout the selling process, Samantha kept us informed along the way with a fully detailed project plan. She managed 100% of the staging, home repair, landscaping, and inspection reports, which is something that we were incredibly impressed with. Within 4 days of going live on the market, we already…

We just sold our condo in San Francisco with Samantha, she was simply exceptional! She was a true professional who was detail-oriented, transparent in her communication, and driven to make sure that she delivered the best possible selling experience all done with a great attitude! Before meeting Samantha, we tried to sell our condo with another agency and didn’t have much luck. She knew exactly what to do from the very beginning including what types of touch-ups our condo needed, how to craft a marketing strategy, and much more. Samantha had a solid process and executed the plan perfectly. Throughout the selling process, Samantha kept us informed along the way with a fully detailed project plan. She managed 100% of the staging, home repair, landscaping, and inspection reports, which is something that we were incredibly impressed with. Within 4 days of going live on the market, we already had a few offers in hand and sold the condo extremely quickly. We are huge fans of Samantha and Zephyr, and highly recommend working with her if you’re thinking about selling or buying a place in San Francisco!

Martha S.

Samantha was great to work with she was knowledgeable, handled lots of moving parts with ease, was patient, and was just a lovely person to deal with during what was a stressful time of moving and selling a home. She made the whole process easier and took so much off our plate. Our place looked fabulous when it went on the market and sold quickly thanks to all the work Samantha did in preparing our house for sale. The result was better than we expected and we were thrilled. I'd highly recommend working with Samantha.

Harley M.

Samantha Hailer did a fantastic job in all aspects of working to sell our condo. She knows the building, the area, and the market, which resulted in a quick sale in a challenging time. She was very easy and enjoyable to work with. Her attitude and plan gave us confidence in the whole process and it paid off. She is an excellent broker and we highly recommend her.

Pres L.

Samantha’s experience and proven sales record are what made me trust in her ability to sell my apartment especially in this most challenging time in San Francisco real estate. She is very organized and on top of things, which made the sale of my apartment very seamless. I highly recommend her!

M. Faile

Samantha made the complex process of purchasing a home in San Francisco extremely simple. My partner and I who are rarely ever at home (we travel a lot for work), were new to the SF real estate market, and having only lived in the city a few years, relatively new to the neighborhoods. We met Samantha by chance at an open house and learned quickly that she has a very processed way of going about finding houses for her clients. She spent time upfront learning about what we were looking for, our preferences, time frames, tolerances, and neighborhood details we didn't even know we needed to consider, before suggesting we see any homes together. Neither me nor my partner are first-time home buyers, this was a much more methodical and simple approach than we've dealt with previously. It was during the first few days of meeting her she told us, based on our budget, expectations, and needs how l…

Samantha made the complex process of purchasing a home in San Francisco extremely simple. My partner and I who are rarely ever at home (we travel a lot for work), were new to the SF real estate market, and having only lived in the city a few years, relatively new to the neighborhoods. We met Samantha by chance at an open house and learned quickly that she has a very processed way of going about finding houses for her clients. She spent time upfront learning about what we were looking for, our preferences, time frames, tolerances, and neighborhood details we didn't even know we needed to consider, before suggesting we see any homes together. Neither me nor my partner are first-time home buyers, this was a much more methodical and simple approach than we've dealt with previously. It was during the first few days of meeting her she told us, based on our budget, expectations, and needs how long it would take to find a house. We appreciated her realistic approach to the process. Samantha took a lot of the work off our hands. Samantha is extremely responsive; we had many questions during the process she was immediately available to us and made it seem like we were her only clients. Samantha focuses her efforts on the San Francisco market, so if you know you want to live in the city, she is outstanding and a well-connected resource.

Jay G.

Super thorough, and took the time to explain everything to us in easily understood language, for us non real estate professionals. She spent a lot of time with us, and didn't ever seem like she had to rush off to other clients or anything, we felt like she was there for us. During walkthroughs of various open houses, she would point out small details that I would have missed on my own, and made sure to follow up with any that might be concerns to ensure that we were looking at everything. She was great and we would work with her again in a heartbeat. She helped us buy our dream home!

Stacy

Samantha did a wonderful job! I really appreciated all of her help as she made the home buying process go smoothly which was so incredibly important for me since I was a first time home buyer. She was available, very responsive and appeared to have an intuitive sense of which direction to go in based on my needs and wants so that our time together was well spent. She was never pushy in any way and that made my search a lot easier for me since I can't stand pushy sales people. Before my escrow even closed I had a friend ask me for Samantha's contact info for when she and her husband decide to buy in the future. I would highly recommend Samantha and look forward to working with her in the future on other real estate endeavors.

Eloise J.

Samantha Hailer was a great agent, very positive and understanding of our needs. She was very polite, friendly, warm, knowledgeable and trustworthy. She also educated us about the process of buying a house in San Francisco, which is essential for first time buyers! We also appreciated how Samantha Hailer did all she could to keep our purchase price as low as possible. She really went out of her way to help us purchase our beautiful house in the neighborhood we wanted in a relatively short amount of time and at a price we are comfortable with!

Jess T.

As this my first real estate purchase, I really relied on Samantha's knowledge and expertise. She was great at asking questions I wouldn't have thought to ask and giving me a clear overview of the next steps in the buying process. Buying a place (especially when it's your first time) can be stressful, but I appreciated that she always remained calm yet on top of all the details. She was always easy to reach and always made it seem like she had time for me (even when I'm sure she was juggling a lot!)

Nagendra P.

Here's the review I wrote to Samantha on yelp: Samantha is incredibly knowledgeable, very thorough and has a perfect sense of timing, which is so critical for real estate deals. Samantha made our dream of owning of a San Francisco home a reality! Nonetheless, we closed on our home 2 days ago during the Covid-19 SIP situation! We were particularly impressed with Samantha's ability to offer objective, non-biased expert opinion, without ever being pushy. Since the time we started working together, we toured countless number of houses, wrote many (unsuccessful) offers and kept pushing. During all of this, Samantha was super enthusiastic, transparent, committed and detailed in her preparation and analysis for every single home that we saw. If you are in the RE market, do yourself a favor and call Samantha! She's just awesome!

Buyer

Samantha has been absolutely incredible. We had been working with her for 3+ years house hunting before we were finally able to close on a house. She knows the market incredibly well and was very patient with us, helping us understand what we should be looking for and what range we could expect a property to sell in.

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